Consumer Confidence Rule (CCR)

Draft reports are located after the instructions below and are available around the beginning of March. If used, it is the water system's responsibility to make any necessary changes to finalize. Only Community Public Water Systems (PWS) are required to distribute a report. If you are looking for current water system information use our Guide to finding PWS info & online records.

Beginning in 2025, consumer confidence reports (CCRs) must contain the following additional information, required under the Federal Register notice published on January 15, 2021:

• A statement that a service line inventory has been prepared and how to access it.
• The range of lead and copper tap sampling results, listed in the detected contaminants data section.
• The revised lead educational statement as specified in 40 CFR 141.154(d)(1). See the FAQ below and/or your draft CCR for specific language.
• The Department-generated draft CCRs have been updated to contain the new required elements. Please note that these requirements are independent from new requirements required under the CCR Rule Revisions that will go into effect January 2027. 

Forms and Templates

• Simple certificate of delivery form (recommended).
• Paper certificate of delivery form.
• Blank template | Blank template in Spanish (en espanol)

Guidance

• Electronic delivery requirements.
• Frequently asked questions.
• Source Water Assessment Reports | SWAP (Source Water Assessment Report) guidance.
• EPA unregulated Contaminant Monitoring Rule (UCMR) Information.
  • ​National Contaminant Occurrence Database.

Instructions for using the draft report

1. Review the frequently asked questions.
2. Review the yellow highlighted text and add/verify.
3. Review the data for accuracy and completeness. If errors are discovered, please contact us.
4. If your system used purchased water, ensure all applicable water quality data from the wholesale system(s) are included with the report.
5. Complete the blank tables for detected results for UCMR and radon (if applicable).
6. Add information explaining each violation.
7. If using the report to meet public notice requirements ensure:
   1. The 10 required elements are met.
   2. The delivery method is direct hard copy or direct electronic (waiver options do not meet public notice delivery requirements).
8. Add information about any uncorrected significant deficiencies and the plan or schedule for correction, and any interim measures taken.
9. Deliver your report to your consumers using approved delivery methods.
10. Submit to us: 1) A copy of the report you delivered to your consumers and 2) The certificate of delivery form.